Privacy Policy

Hey Visible LLC

Last updated: April 3, 2025

 

1. Introduction

Hey Visible LLC (“Hey Visible,” “we,” “us,” or “our”) operates the website heyvisible.com (the “Site”) and the HeyVisible mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, use our App, or engage with our services.

By accessing or using our Site, App, or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site, App, or services.

2. Information We Collect

Information You Provide Directly

When you interact with our Site or services, you may voluntarily provide information such as:

•       Contact information: name, email address, phone number, and law firm name when you fill out a contact form, book a consultation, or subscribe to our email list

•       Consultation and intake information: details you share during strategy sessions, onboarding forms, or client questionnaires

•       Payment information: billing details processed through our third-party payment processors (we do not store credit card numbers directly)

•       Communications: messages you send us via email, contact forms, or social media

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

•       Usage data: pages viewed, time spent on the Site, referring URLs, and click behavior

•       Device and browser information: IP address, browser type, operating system, and device identifiers

•       Cookies and tracking technologies: we use cookies, pixels, and similar tools to improve your experience and analyze Site performance (see Section 6)

Information from the HeyVisible App

Hey Visible does not directly collect, store, or transmit any personal information through the App. The App embeds third-party services that operate under their own privacy policies (see Section 5 for details).

3. How We Use Your Information

We use information collected through the Site and our services to:

•       Respond to inquiries and provide consulting, advisory, and fractional CMO services

•       Schedule and manage consultations and appointments

•       Send marketing communications, newsletters, and service updates (with your consent)

•       Process payments and manage client engagements

•       Analyze Site traffic and usage to improve our content and services

•       Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

•       Service providers: third-party vendors who assist with website hosting, email marketing, payment processing, scheduling, and analytics

•       Legal requirements: when required by law, regulation, or legal process, or to protect the rights, property, or safety of Hey Visible or others

•       Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. HeyVisible App — Additional Disclosures

The HeyVisible App is operated by Hey Visible LLC. The following disclosures apply specifically to your use of the App.

Third-Party Services

The App embeds third-party services that operate under their own privacy policies:

•       CoachVox AI — powers the AI Sales Coach feature. Any conversation data is governed by CoachVox’s privacy policy.

•       Calendly — powers the booking feature. Any scheduling information you submit is governed by Calendly’s privacy policy.

Microphone Access

The AI Sales Coach feature may request access to your device’s microphone to enable voice conversations. Microphone data is processed directly by CoachVox and is not stored by Hey Visible.

Links to External Sites

The App may link to external websites, including heyvisible.com. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to recognize your browser, remember your preferences, and analyze how you use the Site. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

•       Access, correct, or delete your personal information

•       Opt out of marketing communications at any time by clicking the unsubscribe link in our emails

•       Request information about the personal data we hold about you

•       Lodge a complaint with a data protection authority

To exercise any of these rights, contact us using the information below.

10. Children’s Privacy

Our Site, App, and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site, App, or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

 

Hey Visible LLC

Pamela Foley, JD

Email: pam@heyvisible.com

Phone: 720.560.9568

Website: heyvisible.com